Privacy Policy

This Privacy Policy explains how Summit Dental Care (“we,” “us,” or “our”), located at 840 Summit Street, Suite K, Elgin, IL 60120, handles information collected through this website, summitdentalcareelgin.com. It covers the website only. Information you share with us at the office, by phone, or as part of your dental care is handled under our office policies and our HIPAA Notice of Privacy Practices (see Medical information and HIPAA).

Information we collect

Information you give us

We only receive personal information through this website when you choose to send it to us using one of our appointment request forms.

• Quick request form (on our homepage and service pages): your name, phone number, email address, and, if you choose, a reason for your visit and a preferred day.
• Appointment Assistant (our 4-step Request an Appointment form): whether you are a new or existing patient, the type of visit you want, your preferred date and time of day, your first and last name, phone number, email address (optional unless you ask us to email you), and whether you’d like us to call or email you.

Along with your request, we record the page you sent it from and the date and time it was sent.

Information collected automatically

Like most websites, our web server automatically keeps standard technical logs of visits. These logs can include your IP address, browser and device type, the pages you request, the website that referred you, and the date and time of your visit. Our hosting provider’s control panel may use these logs to produce overall traffic statistics. When you submit a form, we also use your IP address to help block spam and repeated automated submissions.

Cookies and analytics

This website does not use analytics, advertising, or social media tracking tools, and our pages do not set their own cookies. Our fonts and images are served from our own website rather than from third-party services. Our hosting server’s security system may set a small, temporary technical cookie to confirm that a visitor is a person and not an automated program; it is used only to protect the website.

How we use information

We use the information you send through our forms to:

• contact you about your appointment request and confirm a day and time,
• answer questions about your visit, offers, or payment options, and
• keep a record of requests so none are missed.

We use server logs and IP addresses to operate the website, keep it secure, prevent spam and abuse, and fix problems. We don’t use your website information for advertising.

How form requests are delivered

When you submit a form, your request is sent from our website to our office email inbox using SMTP2GO, a third-party email delivery service. SMTP2GO processes the content of the message only to deliver it to us. If you include an email address, our reply goes to that address. A copy of each request is also stored securely on our web server, so a request can still reach us if an email is delayed.

We don’t sell your information

We do not sell, rent, or trade your personal information. We share website information only with the service providers that help us run this website and deliver your requests to our office (such as our web host and our email delivery service), and only as needed for them to provide those services. We may also disclose information if required by law.

How long we keep information

We keep appointment requests only as long as we need them to respond to you and to keep reasonable office records, and then we delete them. Server logs are rotated automatically, and older logs are deleted on a regular cycle.

Security

Our website uses an encrypted connection (HTTPS). Copies of form submissions are stored outside the public part of the website, where only authorized administrators can access them. Our server is protected by security monitoring and spam protection. No website or email system can be guaranteed to be completely secure, so please don’t send sensitive information through our website (see below).

Medical information and HIPAA

Children

Our website is meant to be used by adults. If you’re requesting an appointment for a child, a parent or guardian should fill out the form. We don’t knowingly collect personal information online from children under 13. If you believe a child has sent us information through this website, please contact us and we will delete it.

Links to other websites

Our website links to other websites, such as Google Maps for directions. Those websites have their own privacy policies, and we aren’t responsible for their content or how they handle your information. We encourage you to read their policies when you visit them.

Your choices

You don’t have to use our online forms; you can always call us at (847) 289-9900 instead. If you’ve sent us information through this website and would like to review, correct, or delete it, please contact us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date at the top.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Summit Dental Care
840 Summit Street, Suite K
Elgin, IL 60120
Phone: (847) 289-9900
Email: info@summitdentalcareelgin.com

Effective date: November 1, 2026